rootly

Built for slack

Manage your incident from the /rootly command line!

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Slack

March 6

pgbouncer-003 is down

This is preventing support team to create new tickets

March 6 at 12:00 AM
Resolved

February 28

TLS Certificate expired

Our TLS Certificate expired for www domain name

February 28 at 12:00 AM
Resolved

February 25

favorite_items table has been dropped (8 months)

DROP TABLE as been executed on production environment instead staging

February 25 at 12:00 AM
Started

Private Status Pages

Let's your team knows about incidents for any services, functionalities in real time!

Learn from your incidents

Write beautiful postmortem and share them with your team and customers

Leadup


Describe the circumstances that led to this incident

Fault


Describe what failed to work as expected

Detection


Describe how the incident was detected

Root causes


Run a 5-whys analysis to understand the true causes of the incident

Mitigation and resolution


What steps did you take to resolve this incident?

Lessons learnt


What went well? What could have gone better? What else did you learn?

Incidents / services over time

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Be metrics driven

Get metrics out of the box like your most impact services/functionalities/team

Integrates with

Slack

Quickly open incidents, use runbooks, and assemble your team all without leaving Slack.

Opsgenie

Alert your on-call teams through Opsgenie.

Jira

Associate and sync all action items to a master incident ticket in Jira.

Zoom

Collaborate on incidents through a video call.

Okta

Integrate secure login through SSO with Okta (or any SAML identity provider).