Create an incident

Last update: December 15, 2020

Overview

There are three ways to easily create a new incident within Rootly.

  • Manually within Rootly.
  • Via Slack.
  • Via API.
Web Interface

Creating an incident is meant to be as simple as possible. Simply click the "Create new incident' button in the Incidents to start the process.

The New Incident dialog will appear and an incident only requires a few pieces of information to get started. Click "Create Incident" when you're done and the incident will be created and you will be the initial owner.

Slack

Install our Slack Integration and use within any Slack channels:

/rootly new | create

API

Creating an incident through API is also an option and more documentation available at: https://rootly.io/docs/api-integration

PagerDuty

Creating an incident through PagerDuty is also an option and more documentation available at: https://rootly.io/docs/pagerduty-integration