Why
Opsgenie Integration allows you to:
- Import Opsgenie services into Rootly Services.
- Create a Opsgenie incident when creating an incident in Rootly.
- Resolve a Opsgenie incident right from Rootly.
- Page Directly from Slack ( if Slack Integration enabled ).
Note: This integration required an Opsgenie account with at least the Standard plan. https://www.atlassian.com/software/opsgenie/pricing
Installation
You can setup this integration as a logged in admin user in the integrations page:
Import or link services
You can import your current Opsgenie services or link existing services with Opsgenie services from the services page.
Every time and incident will be created with a service linked to Opsgenie, the team associated with this service in Opsgenie will be paged.
Configuration
Log into your OpsGenie account and create an Api Key.
Access Rights needs to be: Read, Create and update, Configuration Access
Insert the generated api key into the integration settings:
Paging
You can page Opsgenie teams right from Slack using our integration.
Support
If you need help or more information about this integration, please contact support@rootly.io or use the lower right chat widget to get connected with an engineer.