Playbooks

Last update: November 21, 2020

Overview

Playbooks are a great way to create any kind of document who can help into the incident resolution.

Playbooks are automatically attached to incidents when they match configured criterias ( as severity, service, functionality, team impacted ).


On the above example. Security incident playbook will be attached to any incident with the security team attached.

Slack

This is how they will look like in Slack.

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